The Mini Experience

(No Ratings Yet)

 Loading ...

I am the proud owner of a MINI Cooper. I purchased my MINI in August, 2008 from Dreyer and Reinbold. Jim Barth to be exact. I absolutely KNEW I wanted a MINI before I even knew what the benefits were…ei, synthetic oil, gas mileage, all oil changes ON MINI for 3 years or 36,000 miles!! Free oil changes??!! What??!! Yes

Okay, so here’s my experience. Because of the synthetic oil in MINI (I really have NO idea what that means), you only have to change the oil every 15,000 miles. I drive, ALOT. So, it is past 15,000 miles, and I have to get the MINI in for service. I called, made an appointment (because I need a loaner MINI in the meantime), and went in.

Richard Swan from MINI service was the most kind, helpful, customer oriented person I have ever come across in the years of getting my oil changed. Seriously. The folks over at MINI made it welcoming, easy, and I walked out with a huge smile on my face. Thank you, MINI. You forever have a fan and an advocate, and I will send as much business your way as I can!